My wife and I were Christmas shopping at Target. We were in the check-out line. Holiday music was playing. Lines were moving relatively fast considering the crowd. Generally speaking, the mood of each consumer seemed upbeat and convivial.
And then I heard this bass-of- a-voice coming from a thick-man two lines over. “I want to see a manager! I want to see a manger right this minute. I’m not leaving until I speak with a manager!”
The cashier, a lady who looked to be well-past the age of retirement and not in the best of health, asked the man not to yell. He yelled louder. And then a manager came over, at which point the man accused the cashier of being rude and mean.
A scene further developed when the man attempted to pull other shoppers into his battle, which he insisted sprang from a motive for justice. He was wronged by the old cashier in poor health, wounded by her joke, in which she asked if he wanted her job.
And then the upbeat and convivial lines became tense with fear. A shadow had been cast. The old cashier was removed and the bellowing man escorted to customer service. I no longer heard the holiday music. So I prayed for the man. And the cashier.
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